FAQ

Frequently asked questions

What exactly is an eBike??

An ebike, short for electric bike, is a bicycle equipped with an electric motor that provides propulsion assistance to the rider. Unlike traditional bicycles that rely solely on human pedaling power, ebikes feature an integrated electric motor that assists the rider's pedaling efforts, making it easier to pedal and allowing for greater speed and distance with less exertion. The level of assistance provided by the electric motor can typically be adjusted by the rider, allowing for customizable riding experiences tailored to individual preferences and riding conditions. Ebikes are increasingly popular for commuting, recreation, and fitness, offering an eco-friendly and efficient mode of transportation.

How do eBikes work?

Ebikes, short for electric bikes, work by combining traditional pedal power with an electric motor to provide assistance to the rider. Here's how they typically work:

• Pedal Assistance: Most ebikes are equipped with a pedal-assist system (PAS) that detects when the rider is pedaling and provides additional power from the electric motor to assist the rider's effort. The level of assistance can usually be adjusted using a control panel or display on the handlebars.

• Electric Motor: Ebikes are powered by an electric motor, which is usually located either in the hub of one of the wheels (hub motor) or near the crankset (mid-drive motor). When activated, the motor provides assistance to the pedals, making it easier for the rider to pedal and maintain speed, especially when going uphill or against strong winds.

• Battery: The electric motor is powered by a rechargeable battery, typically mounted on the frame of the bike. The battery's capacity determines the range and duration of assistance provided by the motor. Riders can usually choose from different power levels or modes to adjust the amount of assistance based on their preferences and riding conditions.

• Control and Display: Many ebikes feature a control panel or display on the handlebars, allowing riders to monitor and adjust settings such as power level, battery status, and speed. Some ebikes also come with additional features like built-in lights, USB charging ports, and smartphone connectivity.

Overall, ebikes offer a versatile and efficient mode of transportation, combining the benefits of traditional cycling with the convenience and assistance of electric power. They're suitable for a wide range of riders, from commuters looking to navigate city streets to outdoor enthusiasts exploring off-road trails.

How do I ride? Do I have to pedal?

All Lectric eBikes can be ridden in three different ways:

1. Pedaling without any motor assist (as a regular bicycle)

2. Pedaling with motor assist (five levels of assist)

3. Pure throttle

What are the different classifications of ebikes?

There are generally three classifications of ebikes based on their power assistance levels:

• Class 1: Pedal Assist (Pedelec) - These ebikes provide assistance only when the rider is pedaling and typically have a maximum assisted speed of 20 mph (32 km/h). They are equipped with a motor that provides assistance proportional to the rider's pedaling effort.

• Class 2: Throttle Assist - These ebikes feature a throttle that allows the rider to engage the motor without pedaling. They also have a maximum assisted speed of 20 mph (32 km/h), but the motor can be activated independently of pedaling.

• Class 3: Speed Pedelec- Similar to Class 1 ebikes, these models provide pedal assistance but with a higher maximum assisted speed of 28 mph (45 km/h). They are designed for faster commuting and recreational riding but may be subject to specific regulations and restrictions in some areas.

These classifications may vary slightly depending on local regulations and laws governing ebike use in different regions. It's essential to familiarize yourself with the specific classifications and regulations applicable to your location when choosing an ebike

How fast does an eBike go?

The speed of an ebike can vary depending on several factors, including the type of motor, battery power, and local regulations. Most ebikes are designed to assist riders up to a certain speed, typically between 20 to 28 miles per hour, known as the pedal-assist speed limit. However, some ebikes can reach higher speeds, especially those designed for off-road or performance-oriented riding. It's important to check local regulations regarding ebike speed limits, as they may vary depending on the region.

Do you need a license to drive an ebike?

In many regions, you do not need a license to ride an ebike, especially if it meets certain criteria regarding power and speed. However, regulations vary depending on the country, state/province, and local jurisdiction. Generally, low-speed ebikes that have a maximum assisted speed of around 20 mph and a motor power output below a certain threshold may not require a license. It's important to check the specific laws and regulations in your area to determine whether a license is required for riding an ebike. Additionally, some regions may have age restrictions or other requirements for operating an ebike on public roads or trails.

Do eBikes need insurance?

Whether ebikes require insurance depends on various factors, including local laws, the type of ebike, and how it's used. In many places, ebikes are treated similarly to traditional bicycles, which typically do not require insurance for personal use. However, certain circumstances may warrant insurance coverage:

• Riding on public roads: If you ride your ebike on public roads, some jurisdictions may require liability insurance, especially if the ebike is capable of higher speeds or is classified as a motor vehicle.

• Ebikes with higher power or speed: In some regions, ebikes that exceed certain power or speed limits may be classified as mopeds or motorcycles, requiring insurance coverage similar to motor vehicles.

• Accidents and liability: While insurance may not be legally required, having coverage can provide financial protection in case of accidents, damage, or liability claims involving your ebike.

• Theft and damage: Insurance coverage can also help protect against theft, vandalism, or damage to your ebike, similar to coverage for other valuable possessions.

Before purchasing insurance for your ebike, it's essential to research and understand the specific requirements and options available in your area. Consulting with insurance providers knowledgeable about ebike coverage can help you determine the appropriate level of protection based on your needs and usage patterns.

How do I store my ebike battery for the winter?

Storing your ebike battery properly during the winter is essential to maintain its performance and longevity. Here are some tips for winter storage:

• Charge the Battery: Before storing your ebike battery, make sure it's fully charged. This helps prevent it from self-discharging completely during storage, which can lead to irreversible damage.

• Store in a Cool, Dry Place: Find a cool, dry location to store your ebike battery during the winter months. Avoid areas with extreme temperatures, such as unheated garages or sheds, as freezing temperatures can harm the battery.

• Check Charge Periodically: It's a good idea to check the battery's charge periodically during storage, approximately every 1-2 months. If the charge level drops significantly, recharge the battery to around 50% capacity to maintain its health.

• Avoid Extreme Temperatures: Protect the battery from exposure to extreme cold or heat. Extreme temperatures can affect the battery's performance and lifespan. If possible, store the battery indoors at room temperature.

• Disconnect the Battery: If your ebike allows it, disconnect the battery from the bike during storage. This prevents any potential drain on the battery from the bike's electrical systems.

• Store Upright: Store the battery in an upright position to prevent any leaks or spills. Avoid placing heavy objects on top of the battery during storage.

• Refer to Manufacturer's Guidelines: Follow any specific storage recommendations provided by the ebike manufacturer. They may have additional guidelines tailored to your particular battery model.

By following these tips, you can ensure that your ebike battery remains in good condition throughout the winter and is ready for use when the riding season resumes.

What is a torque sensor on an ebike?

A torque sensor on an ebike is a component that measures the force or pressure applied to the pedals by the rider. It detects the amount of torque or rotational force exerted on the pedal crank and translates this information into signals that control the assistance provided by the electric motor. Essentially, the torque sensor determines how much power the motor should deliver based on the rider's pedaling effort.

Do e-bikes require maintenance, and how much does it cost?

As with all high-dollar purchases, it pays to get your e-bike looked after. Annual service at a quality e-bike shop should cost $50 – $75 with component repair/replacement costing extra.

If you’re handy with bike repairs, service costs will fall, but it pays to let an expert run their eyes over the bike every year. They might spot something you’ve missed.

Are electric bikes considered motor vehicles?

Currently, 39 states and the National Park Service consider e-bikes as bicycles.

Alaska has taken a hardline approach to electric bikes, which you must register and be licensed to ride like mopeds. It pays to check the laws where you live before making a final choice of e-bike to buy.

How do you choose your first electric bicycle?

• Ask yourself these questions:

• Why do you want an e-bike?

• How far do you want to go?

• How much money do you have to spend on it?

• Do you want to pedal or use a throttle?

• How fast do you want to go?

• How much cargo do you want to carry if any?

After answering those questions, you can start looking for the ideal electric bike. There are bikes to suit every need. For example:

• Commuter e-bikes will cover longer distances quickly.

• Utility e-bikes will carry your shopping over longer or shorter distances.

• E-cargo bikes are for commercial operations like delivery companies and stores that deliver goods to homes.

• Electric mountain bikes (eMTBs) will climb huge mountains with motor assistance and fly down trails.

• E-touring bikes will handle bikepacking expeditions, some on road and some off.

• E-bikes for seniors will simply make climbing hills possible for the rider where the rider may have struggled on an analog bike.

How durable are electric bicycles?

Most e-bikes will last five years or more if looked after well. You get what you pay for, however — a $5,000 electric bike will typically be more durable than one for under $1000.

There is a gray area, with higher-spec machines sometimes having more components that will need servicing. A cheaper electric bike with a rear-hub gearbox will require less maintenance than a more expensive bike with a 12-speed cassette.

How long does it take to charge an e-bike?

This depends on the size of the battery and the power of the charger. On most good e-bikes, charging will generally take 4 – 6 hours, but bigger batteries can take up to 8 hours, and smaller ones can take as few as 2 – 3 hours.

Never use a more powerful charger than the manufacturer allows, as this could cause a fire.